Financial Policy

Patient Billing

For your convenience, we accept:

• Cash, Checks, Visa, MasterCard, Discover, and American Express
• CareCredit financing (available for treatment plans of $1,000 or more)

💲 Special Discount: Patients who pay with cash or check receive a 10% discount on treatment.

Payment Policy

• Payment is due at the time of service, unless prior arrangements are made.
• If paying by check, please note there is a $30 fee for returned checks. After that, all future payments must be made by cash or credit card.
• Co-pays and estimated patient portions are collected at the time of treatment.

Insurance & Patient Responsibility

Please remember you are fully responsible for all fees charged, regardless of insurance coverage.

We will provide treatment plan estimates, but with the wide variety of insurance carriers and policies, it is the patient’s responsibility to understand their plan details (coverage, exclusions, frequency limits, and benefit maximums).

Patients are responsible for any balance not paid by insurance, including:

• Denied claims (non-covered services, frequency limitations, exhausted benefits, etc.)
• Differences between insurance payments and estimated coverage

Any balance over 30 days becomes the patient’s responsibility.

Insurance Processing

• Most insurance companies return payment within 4–6 weeks.
• If your statement does not reflect insurance payment after this time, please contact us at 770-641-9900.
• Any remaining balance after insurance payment is received is the patient’s responsibility.